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Terms & Conditions

*NOTE* THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE

Terms and Conditions: ONCE FOUND reserves the right to update or modify these terms and conditions at any time without prior notice.  Your use of oncefound.xyz following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website. Out of courtesy, ONCE FOUND will send a notification via email to any users who are signed up for our newsletter if these T&C change.

LIMITATIONS OF LIABILITY

TJB Services, Inc. (holder of ONCE FOUND, and referred to as “The Company”) shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website.

IN NO EVENT WILL THE COMPANY PRIVATE LIMITED NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE. This site may include inaccuracies, mistakes or typographical errors. Oncefound.xyz does not warrant that the content will be uninterrupted or error free.

COPYRIGHT AND TRADEMARK

Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, icons, logos, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of TJB Services, Inc. and ONCE FOUND. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of TJB Services, Inc. All rights reserved.

RIGHTS AND PURPOSES FOR “FEATURED STORIES”

All stories in The Narrative section of the ONCE FOUND website are the sole property of TJB Services, Inc. and ONCE FOUND, and may not be reproduced or resold without the expressed written consent of TJB Services, Inc. All stories in The Narrative, whether linked to an item for sale, or not, are considered works of fiction, though at times they may be fictionalized versions of a story told (truth.) Any likenesses are not intended to slander any living person or institution.

PRODUCTS, CONTENT AND SPECIFICATIONS

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, conditions, measures and similar descriptions are approximate and are provided for convenience purposes only.  We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors.

The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time.  It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

TERMINOLOGY AND SELLING CONDITION

TERMINOLOGY: All physical items, not deemed as a print, will be referred to, but not limited to, the following terms: Relic(s), Keepsake(s), Bauble(s), Vintage, Antique(s), and in no way are used to determine the age, era, or condition of an item. All prints are referring to custom illustrations and photographs which may or may not be of an exact item, but may be a representation for the “story” the item is selling. All illustrations and photo prints are the exclusive property of TJB Services, Inc., and ONCE FOUND, and may not be reproduces or copied for any reason, sellable or not.

SELLING CONDITION: All physical items are sold “as is.” Due to the nature (age and condition) of the items being sold, TJB Services, Inc. and ONCE FOUND, can not guarantee the condition of items sold past 14 days after shipment has arrived at the buyer. All physical items are sold in the condition they are found, unless otherwise stated. Any alteration done prior to procession by ONCE FOUND does not need to be announced by ONCE FOUND. However, any alterations done after procession by ONCE FOUND, before being available for purchase, will be identified on the Item Page before Adding to Cart.

SHIPPING LIMITATIONS

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.  All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.  When you purchase and item for sale, to be shipped, you are purchasing the shipping agreement as well, which includes insurance for the full value of the item. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

DUTIES AND TAXES

You are responsible for duties and taxes, where applicable. All items are subject to inspection and assessment of the duties and taxes in accordance with national laws.

REFUND POLICY

New, unused full-price merchandise purchased online or at the retail store may be returned at the boutique with an original receipt within 14 days of purchase and receive a full refund. After 14 days, the merchandise may not be returned.

Merchandise on sale may not be exchanged or returned. All merchandise must be returned in sellable condition, otherwise, a refund will not be allowed.

We reserve the right to reject any form of refund without the original receipt.

Electronic Communications

When you visit this website and/or send email to us, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures and other communications that we sent you electronically satisfy any legal requirement that such communications be in writing

Exclusions of Warranties

TJB Services, Inc. makes no representative or warranty regarding the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. All information or material provided in this website to you is as is and without warranties of any kind, expressed or implied, including without limitation, warranties or conditions of merchantability, fitness, quality, durability or suitability for any particular purpose, or non-infringement.

YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password.  This website and TJB Services, Inc. reserves the right to refuse service, terminate accounts remove or edit content or cancel orders.

By placing an order, you warrant that you are over 18 years of age, and that you are providing oncefound.xyz with accurate, truthful information and that you have the authority to place the order. The ONCE FOUND website does save your name and shipping address, for convenient purchasing, but it is the responsibility of the account holder to provide accurate shipping information. ONCE FOUND is not held responsible for shipping errors if the incorrect shipping address is provided.

PAYMENT GATEWAY AND SERVICES

The ONCE FOUND website uses PayPal and Square, solely, as a payment gateways, and thus does not store any credit card or payment information on the servers used to host the website. In an attempt to provide optimal security and consumer confidence, we have decided to use PayPal, exclusively. However, purchases at a boutique, or in person, can be made via Cash or Credit Card, using Square as the payment gateway.

Payment and security liability, customer financial information, and anything else PayPal or Square requires is the responsibility of PayPal and Square, and not TJB Services, Inc. and ONCE FOUND.

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